Privacy Statement

Privacy statement

This privacy notice tells you what to expect when Church Action on Poverty collects personal information for the purposes of Challenge Poverty Week.

Website visitors

This website is built with WordPress. The site uses standard WordPress services to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site and how long they spend on a given page. We do this to monitor and report on the effectiveness of the site and help us improve it.

You can read more about how we use cookies on Church Action on Poverty’s main website:

Email subscribers

We use a third-party provider, Engaging Networks, to deliver our email bulletins, campaigns, appeals and resources. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails.

We send out emails so that you can take part in the Week and hear about what is happening . We will never sell or share your details to any third party for their marketing purposes. You can unsubscribe at any time by asking us or clicking a link in an email..

People who contact us through our website

Information submitted through the general contact form or other pages on this site will be sent to Church Action on Poverty staff by email. Data sent here only receives basic email protections, and as such you should not submit sensitive personal data through it. Instead, outline the general details of your request and a member of staff will respond or direct you to someone who can help.

People who contact us via social media

We use a third party provider, Hootsuite, to manage our social media interactions.

If you send us a private or direct message via social media, the message will be stored by Hootsuite for three months, and as such you should not submit sensitive personal data through it. Instead, outline the general details of your request and a member of staff will respond or direct you to someone who can help. Your message will not be shared with any other organisations.

Third party organisations

Our online campaign actions and sign-up forms are created using the Engaging Networks platform, and any data you submit is stored and processed by Engaging Networks in their Canadian data centre. Engaging Networks are required by contract and Canadian law to protect your data to standards compatible with UK data protection laws. You can read the Engaging Networks privacy policy here. We use Engaging Networks to gather statistics relating to email open rates, page conversions and other industry standard benchmarks, as well as to track referrals to our e-action pages and understand how supporters interact with our emails. This helps us to assess and improve our campaign-related communications. We remain in sole control of any information you provide, and Engaging Networks will only ever process your personal information as directed by us.

We never sell your data to any third party organisation to use for their own purposes.

Supporters: your choice, your voice, your control

We are glad that you are part of the movement to tackle UK poverty. We aim to respect your wishes through our contact with you and give you confidence about what we do to protect your data.

You matter

In whichever way you choose to support us, we want you to have choice and control over your relationship with us.

We promise…

To ask for your wishes and act on them so that you value your relationship with us and the communications you receive. We will not put undue pressure on you to support us. If we get things wrong, we will say sorry and put things right.

To communicate with you according to your wishes. We will make it clear and easy for you to choose how to hear from us. You are free to change your interests or preferences, or request a copy of the information we have for you at any time. Just contact with any requests.

To protect your information. Any details you share with us will be used by Church Action on Poverty only for purposes related to Challenge Poverty Week. We will never give, sell or rent your information to other organisations for their marketing purposes.

Collecting your information and protecting your privacy

In the process of signing up to our communications and/or making an enquiry about Challenge Poverty Week, you provide us with personal information. This may include your name and address, your contact details, and your membership in a church or other group.

When you supply information to us, we are legally obliged by the Data Protection Act 1998 to ensure that the information you have provided is only used for the purpose for which it was supplied, and to ensure that the data is kept securely.

How your information helps us to achieve more

We use your information to provide you with the services, products or information you have requested, and for administration purposes.

We also use it to personalise our communications to you – for example, by updating you through our communications, such as email bulletins, we can show you the impact of the Week. We may also send you invitations to local events or tell you about campaigns or local volunteering opportunities that may be of interest to you.

Protecting your information

When you give us personal information, we do all we can to ensure that it is treated securely.  Once we have received your information, we will take reasonable steps and all other precautions required by law to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

If required to do so by any applicable law, Church Action on Poverty may need to disclose some or all of your personal information to the level to which we are legally required to comply.

Updating, correcting, or deleting personal information

We encourage you to decide how you would like us to communicate with you, so that we can improve, take action and prevent any mistakes.

If you ever wish to change your personal information or contact preferences, or request a copy of the information we have for you, please contact us on, 0161 872 9294, or Church Action on Poverty, 28 Sandpiper Court, Water’s Edge Business Park, Modwen Road, Salford M5 3EZ.

Changes to this privacy statement

Church Action on Poverty reserves the right to remove or amend this privacy statement from time to time. If we decide to replace or change it, we will update the statement on this page to reflect the changes made.

Last updated September 2020